TERMS & CONDITIONS OF SUNFOODYOGA
1. BOOKING
(a) Your payments are refundable until 40 days before the retreat start date, after which they may be transferable to another course or person at our discretion. Returned payments are subject to a 120 euro handling charge. Cancellation will incur cancellation charges as set out in paragraph 6 below.
(b) Your booking is not considered definite and no contract will exist between you and Sunfoodyoga until we receive the 300€ reservation down payment from you.
(c) We do not store credit card details nor do we share customer details with any 3rd parties.
(d) The minimum age for Sunfoodyoga Retreats is 16 unless otherwise agreed in writing at our discretion. There is no maximum age.
2. PAYMENT:
(a) The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third-party transfer charges. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive.
(b) Payment by bank-to-bank transfer (BACS): we will email you our banking details on request.
3. ACCOMMODATION:
SHARING YOUR ROOM:
You are a solo traveler who is happy to room-share with a stranger. Book your place and we will make sure that your roommate is the same gender as you. If another room-share guest does not book the other bed and you are the sole occupant, then the single occupancy surcharge will be waived.
SINGLE ROOMS
Single occupancy is possible by paying a Single Supplement Surcharge of € 200 per week and € 300 for 10 days
4. YOUR TRAVEL ARRANGEMENTS:
All travel arrangements are your responsibility and at you own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost unless otherwise specified.
5.0 TRAVEL INSURANCE
(a) We require that your travel insurance covers the activity of this retreat as well as unexpected cancellations, sickness, losses, and all the usual risks. You should bring the policy with you in case of an emergency.
5.1 YOUR HEALTH
(a) You need to confirm that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that we arrange at your request (e.g. horse riding, mountain hiking etc.).
(b) Please be sure to advise us of any health conditions before you book. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately and consult a member of the Sunfoodyoga team. We reserve the right to decline your application to stay at Sunfoodyoga. If you do not advise us of your health conditions we reserve the right to cancel your booking and your payment is forfeit. If you have health conditions that may be affected by the activities offered by Sunfoodyoga we reserve the right to advise you to desist and in the interests of your wellbeing we may decline your stay at Sunfoodyoga.
(c) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(d) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide. We do not accept women at any stage of pregnancy on Detox juice retreats. We would prefer pregnant women to have done a little yoga before they arrive.
6. CANCELLATION BY YOU:
You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day such notification is received by us. As this incurs administrative costs, returned payments are subject to a 95 euro handling charge and in addition, if such cancellation is made within less than 40 days before the start of the retreat, we will retain 100% of the cost of the retreat. However, if another person can be found to take your place, then we may offer you a 50% refund at our discretion. Refunds and returned payments are normally settled within 10 working days of the date of cancellation. Otherwise, once a booking has been accepted no payment is refundable unless the course is cancelled. Once the retreat has begun, no refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim.
7. AMENDMENTS BY SUNFOODYOGA RETREATS:
Occasionally, changes may have to be made (e.g., yoga teacher, class times or other arrangements), which we reserve the right to do at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.
8. CANCELLATION BY SUNFOODYOGA RETREATS:
We reserve the right in any circumstances to cancel a retreat, in which case we will offer a full refund of all monies paid within 10 working days. In particular, our retreats require a minimum number of at least 50% of the participants to have booked by 7 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.
9. OUR LIABILITY TO YOU:
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, a threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Yoga classes are undertaken at your own risk. We are not liable for any medical or psychiatric conditions which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
(d) We are not responsible for the proportion of male/female guests in any group. We are not responsible for the individual behavior of any guest.
(e) We reserve the right to ask you to leave the premises at our discretion if your behavior is disruptive or abusive.
10. GROUP BOOKINGS:
Where a booking is made on behalf of several individuals the booking is conditional on the person signing the booking form having authorization from all the individuals named on the booking form to enter into this contract. A deposit from every group member is required. If any member of the group can not come for any reason, their deposit is forfeit.
11. ADDITIONAL CONDITIONS FOR DETOX RETREAT BOOKING:
In order to be accepted on a Detox retreat, we request that you complete and return a health questionnaire. This will be sent to you by email. Contraindications: A Detox Juice retreat is not appropriate if you are currently being treated for cancer, receiving chemotherapy or radiotherapy, or undergoing treatment for a life-threatening illness, if you are an insulin-dependent diabetic, or if you have heart problems or high blood pressure. A Detox retreat is not suitable if you are pregnant or breastfeeding. Anyone with a chronic illness should consult with their registered health practitioner before attending. In certain cases, we may ask for a letter from your health practitioner to confirm that you are well enough to participate in the retreat.
12. COMPLAINTS:
If you have a problem during your retreat, please inform the manager immediately and he/she will endeavour to put things right. Any retrospective complaint must be made in writing to Sunfoodyoga within 14 days of the end of your retreat.
13. LEGAL DISCLAIMER:
The information contained in this Site is for general guidance on matters of interest only. Given the changing nature of laws, rules, and regulations, and the inherent hazards of electronic communication, there may be delays, omissions, or inaccuracies in information contained in this Site. Accordingly, the information on this Site is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice and services. As such, it should not be used as a substitute for consultation with professionals or other competent advisers. Before making any decision or taking any action, you should consult someone at Sunfoodyoga.com. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, Sunfoodyoga.com is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event will Sunfoodyoga.com, its related partnerships or corporations, or the partners, agents, or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special, or similar damages, even if advised of the possibility of such damages. Certain links in this Site connect to other Websites maintained by third parties over whom Sunfoodyoga.com has no control. Sunfoodyoga.com makes no representations as to the accuracy or any other aspect of information contained in other Websites.
14. PRIVACY POLICY:
We do not store credit card details nor do we share customer details with any 3rd parties. Any personal information that you provide to Sunfoodyoga.com will be used only for the service you requested. Sunfoodyoga.com does not automatically capture or store personal data from visitors to the site, except to log the user’s IP address and session information such as the duration of the visit to the site and the nature of the browser used. This information is used only for the administration of the site system and in the compilation of statistics used by Sunfoodyoga.com to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.
For more info about our Privacy Policy click HERE
15. USE OF MOBILE PHONES AND WIFI DEVICES:
Mobile phones and other WiFi devices may not be used within the property, except in your room. Retreats are designed for people to be quiet and reflective. Please be discrete when talking on your phone. Listening to music on headphones is permitted at a moderate volume so as not to disturb other guests.
Disclaimer:
The information on www.naturalyogaflow.com is designed for educational purposes only and is not intended to serve as medical advice. The information provided on this site should not be used for diagnosing or treating a health problem or disease. It is not a substitute for professional care. Your health is the sum total of all your life choices and appropriate professional care and guidance should be taken as you make changes to your diet or exercise. If you have or suspect you may have a health problem, you should consult your healthcare provider.
Privacy Policy:
We are committed to preserving the privacy of all visitors to our website at https://sunfoodyoga.nl.com.
The information you provide to us will not be accessed by or given to third parties.
For more info about our Privacy Policy click HERE
Security and data retention:
We employ security measures to protect your information from access by unauthorized persons.
Contact:
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@sunfoodyoga.nl
Office postal address:
Sunfoodyoga Retreats
Jeltje de Bosch kmerperpad 157, Amsterdam, Holland, Telephone: +31 647163867